BSBLDR501 Develop and use emotional intelligence
Newbery Consulting is pleased to offer the unit of competency assessment packages in support the unit of competency BSBLDR501 – Develop and use emotional intelligence. The Package includes the complete assessment materials including:
- Assessment Mapping Guide
- Assessment Recording Tools
- Assessor Instructions
- Candidate Instructions
Unit Description: This unit covers the development and use of emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the context of the workplace.
It applies to managers who identify, analyse, synthesise and act on information from a range of sources and who deal with unpredictable problems. They use initiative and judgement to organise the work of self and others and plan, evaluate and co-ordinate the work of teams.
Assessment Overview: This assessment package is made up of 4 assessment tasks.
- Assessment Task 1: Case Study – The learner is required to prepare a written report based on a workplace case study.
- Assessment Task 2: Project Task – The learner is required to undertake an evaluation of his or her own emotional intelligence using self-reflection and feedback from others.
- Assessment Task 3: Project Task – The learner is required to keep a journal of interactions with individuals over a specified time period. The learner must reflect and report on the effectiveness of each interaction within the framework of emotional intelligence.
- Assessment Task 4: Supervisor Report – The assessor must obtain feedback from a workplace supervisor on the learner’s ability to manage and model emotional strength and promote emotional intelligence in others.
Recommended Learning Resources: The primary reference used for this course is the text: Management Strategies and Skills 2nd Edition by Judith Dwyer, Nicole Hopwood. This is an excellent text and is available from McGraw Hill Education (Click Here) for only $104.95 per student.
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