Complaints and Appeals Package
Description: The Complaint and Appeals Package is a comprehensive policy and procedure and tools and forms package specifically prepared to support the complaints and appeals handling of Registered Training Organisations. This package is fully updated and compliant with standard 6 of the Standards for Registered Training Organisations 2015.
The Complaints and Appeals Policies and Procedures are provided as separate documents along with updated tools and forms to support the package. The package is supplied via email as an MS Word file ready for you to customise to your operation. The RTO must contextualise the policies and procedures documents to make the documents more compatible and personalised to the RTO workplace.
To purchase this product, please complete the purchase order and Newbery Consulting will send you an invoice including a number of payment options including Credit Card and Bank Transfer. Once payment is received, the product will be emailed directly to your nominated email account.
Please note: This product is also available within our bundled Policies and Procedures package that includes a comprehensive suite of RTO policies and procedures for $1825.
Other information: Price is inclusive of GST. All versions are updated regularly. Newbery Consulting Terms and Conditions apply.
Please contact us if you require more information.