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RTO Audit

RTO Audit is a remotely delivered service which is conducted in a way that replicates the performance assessment conducted by the National VET Regulator. It involves us working with you and your team to request evidence and hold a series of meetings including an opening meeting, management interview and closing meeting. This service is delivered by Joe Newbery exclusively. The audit can usually take up to 8-10 weeks to conduct with the series of evidence requests and meetings to conduct and is finalised with a formal audit report against the standards.

Purpose

The purpose of RTO Audit is to determine if your current practices are compliant with the VET Quality Framework, to educate your team and to provide feedback and recommendation to strengthen your compliance and improve your training operation.

Outline of Audit Service

The RTO Audit Service is delivered through a structured process that reflects how a regulator typically assess an RTO’s operations, systems and evidence. It is designed to move from high-level review through to implementation, so the audit looks not only at what is documented, but also at what is actually happening in practice.

The process begins with an opening meeting. This meeting sets the scene for the audit, explains the purpose and scope of the review, and outlines how the audit will run. Before or around this stage, the RTO provides initial delivery and organisational data so there is a clear picture of its current operations, delivery profile, staffing, sites and any third-party arrangements. The opening meeting also gives management the chance to clarify that background information and raise any early questions.

The next stage focuses on the collection and review of evidence about the RTO’s arrangements and strategies. This usually includes documents such as training and assessment strategies, assessment system materials, trainer and assessor records, industry engagement evidence, marketing and enrolment information, governance documents, and any other material that shows how the RTO has designed and controlled its systems. The aim at this point is to understand the documented framework that supports compliance and quality.

Once that material has been reviewed, a management meeting is held with key decision-makers and senior personnel. This discussion examines how the RTO manages its responsibilities in practice, with a strong focus on governance, oversight, decision-making, trainer capability, resource planning, learner support, validation, third-party monitoring and continuous improvement. It is an opportunity to test how well the documented systems are understood, applied and monitored by management.

The audit then moves to the collection of practice evidence. This stage looks beyond policies and templates to the records that show implementation, such as sampled student files, completed assessment records, enrolment evidence, validation records, learning resources, facilities and equipment evidence, and other operational records. The purpose is to confirm whether the RTO’s documented arrangements are being applied consistently and effectively in day-to-day delivery and assessment.

The process concludes with a closing meeting, which is usually scheduled for 60 to 90 minutes to allow time to work through the findings and any major recommendations. This is an opportunity for your team to ask questions, better understand the findings, and discuss the most practical way forward. It is often useful to involve a broader group of staff in this meeting, even as observers, so they can clearly see the current state of compliance and the opportunities for improvement.

Following the closing meeting, Joe provides a formal audit report setting out the findings and recommendations in detail. The report is written in Joe’s usual explanatory style, with clear rationale to help you understand not only what the issues are, but why they matter and what needs attention. The report is usually provided within four weeks of the final evidence being received.

This service is perfect if you are wanting to test your compliance against the standards. This service is delivered by Joe Newbery exclusively. The audit can usually take up to 8-10 weeks to conduct with the series of evidence requests and meeing to conduct and is finalised with a formal audit report against the standards.

Cost: $8,800.00

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Other information: Please note that the cost is inclusive of GST. Newbery Consulting Terms and Conditions Apply. This services is required to be paid in advance of service being delivered.

Please contact us if you require more information.

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