This webinar focuses on the Standards for Registered Training Organisations directly relevant to RTO administration including marketing, pre-enrolment engagement, student rights and obligations, fees and payments, fee protection, credit transfer, assessment quality control and lastly issuing AQF certificates. The admin team perform a critical role in the RTO to process applications, assist in quality control and undertake student engagement. This webinar unpacks the responsibilities of the admin team in contributing to and maintaining the compliance of the RTO.

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